Return and refund policy

If you are not happy with your purchase
With Eros Florist online store satisfaction guarantee, means you have no need to worry. If you or the recipient are not 100% satisfied with our product, we will either collect and replace or collect and refund your order.

Drop us an email on or call us on 012 430 2203 or WhatsApp +27 66 488 3832 within 24 hours of delivery and we’ll take care of it.